I've spent half my working life trying to convince
anyone who would listen that the utopian promises of technology enthusiasts
are now, as they always been, a bunch of hooey. The odor of grandiose self-regard
emanating from Silicon Valley has been especially noxious. For the last thirty years or so the digerati have been proudly proclaiming that their products will
save the world while their main achievement has been to harness the power of their
tools to the engines of capitalist greed.
Those of us who have taken on the role of
pointing out that the emperor has no clothes have been, with a few exceptions,*
outsiders. Last year, however, a book called Chaos Monkeys: Obscene Fortune and Random Failure in Silicon Valley
provided perhaps the most revealing insider look so far at the true character
of the digital revolution as practiced in that rarified corner of northern
California.
Antonio García Martínez |
Written by Antonio García Martínez, a
veteran of the startup wars who became a product manager at Facebook, Chaos Monkeys shows, not surprisingly,
that just beneath the Valley's idealistic pronouncements (which, as García Martínez points out, are taken quite seriously by those
who utter them) lie far more self-serving ambitions, pursued with degrees of
amorality directly in proportion to the scale of riches to be won.
Unlike other
insiders who have written critiques of Silicon Valley culture, García Martínez
doesn't exempt himself from the cupidity he describes. He is a willing participant
in the scramble for wealth as well as an observer of its internal contradictions
and ethical vacuities.
But why not let García Martínez himself
tell the tale? What follows are selected quotes, mostly from Chaos Monkeys (CM) with a few comments from post-publication reviews and interviews.
"I mean, the
book isn't nice because Silicon Valley isn't a nice place. That's the reality."
“I was wholly
devoid of most human boundaries or morality.”
(From CM, quoted by David
Streitfeld in the New York Times.)
On García Martínez's negotiations with potential buyers of his
startup company, AdGrok: "I lied…I still can’t believe the investors
believed my numbers, but they did." (CM, p. 142)
“Anyone who claims
the Valley is meritocratic is someone who has profited vastly from it via
nonmeritocratic means like happenstance, membership in a privileged cohort, or
some concealed act of absolute skullduggery." (CM, p. 229)
“I marveled at a
world in which well-meaning, industrious, but naïve engineers are routinely
manipulated by the glib entrepreneurs who seduce them into joining their
startups, then relinquish them when they are no longer useful.” (CM, p. 73)
Truth is "a
rather rare commodity" in the tech world, García Martínez says, and
those he met who most vigorously declared their principled adherence to truth
were "unusually attached to whatever well-groomed pack of lies they held
dear.” (CM, p. 457-458)
“Even at the
rarefied heights of economic elite, [the players you meet in Silicon Valley] are
in truth scared, needy children playing at dress-up and pretending to be
grown-ups.” (CM, p. 196)
“As I observed more
than once at Facebook, and as I imagine is the case in all organizations from
business to government, high-level decisions that affected thousands of people
and billions in revenue would be made on gut feel, the residue of whatever
historical politics were in play, and the ability to cater persuasive messages
to people either busy, impatient or uninterested (or all three).” (CM, p. 8.)
"Everyone in
Silicon Valley lives in what I like to call 'the eternal present.' It’s the
urgent now of the next start-up, or the next cool technology or the next
fundraising round or the next media event. No one ever pulls back and thinks:
"What are they going to think of us in ten years or a hundred years?"
(From an interview with journalist Steven Levy, published on Amazon.com.)
"For all their
presumptions of being subversive and bohemian and counterculture, whatever,
Silicon Valley people actually maintain these very well-manicured exteriors,
and frankly everybody has too much to lose. At the end of the day no one wants
to pay the opportunity cost of saying the truth and missing out on, you know,
being employee 70 at the next Pinterest or whatever. And so, yeah, they've just
got too much skin in the game and they really don't care about posterity...They
are complete reactionaries, very conservative and not nearly as liberal and
tolerant as they think they are." (Recode Daily)
“Morality, such as it exists in the tech
whorehouse, is an expensive hobby indeed.”
* Among the exceptions, Clifford Stoll,
Allucquére Rosanne Stone, Ellen Ullman and Jaron Lanier come to mind.