October 18, 2012

On Google and Moby Dick


Gregory Peck as Ahab
Google's home page today pays tribute to the 161st anniversary of the publication of Herman Melville's Moby Dick. Whether this tribute reflects any particular affection for the novel on the part of Google's leadership, I don't know. In any event there's considerable irony in the choice, given that Google's quests for expansion and control can be seen as contemporary manifestations of the technocratic mania that drove Captain Ahab's quest to find and kill the white whale.

Moby Dick is too expansive to pin "the meaning of Ahab" down to a single theme, but it's clear that Ahab's use of the technologies of whaling combined with his relentless nature serve in many passages as symbols of the Industrial Revolution, which was transforming Melville's times as decisively as the computer revolution is transforming our own. It's also clear that Melville saw technology as a force that tended to promote power, ego, and domination at the expense of mystery, humility, and reverence.

Ahab is described as a man who is made not of flesh and blood but of "solid bronze." At one point he compares the forward motion of his will to that of a locomotive. "The path to my fixed purpose is laid with iron rails," he says, "whereon my soul is grooved to run." At another point, in a rare moment of reflection, he acknowledges that he is turning a commercial whaling expedition into a voyage over the edge of the abyss. "[A]ll my means are sane," he says, "my motive and my object mad."

Ahab also notes, with a mixture of triumph and surprise, that all the crew members of the Pequod (all the world, that is) have acquiesced to his methods and his goals. "I thought to find one stubborn, at the least," he says, "but my one cogged circle fits into all their various wheels, and they revolve." 

Herman Melville
One sailor on the Pequod successfully resists Ahab's mission, albeit passively, and that's Ishmael. Melville portrays Ishmael as the quintessential dreamer, and thus the antithesis of technocratic efficiency. When on duty in the crow's nest, he confesses that he's more apt to contemplate the wonders of the cosmos than to keep an eye out for whales. Ship owners risk their profit, he warns, by hiring men like him. "[Y]our whales must be seen before they can be killed," he says; "and this sunken-eyed young Platonist will tow you ten wakes round the world, and never make you one pint of [whale oil] the richer."

In the end, of course, it is Ishmael alone who survives, which may or may not be Melville's version of a happy ending. What ending is in store for all of us who have enlisted on the good ship Google remains to be seen. 




©Doug Hill, 2012


October 14, 2012

Everything is Connected


I'm inaugurating a new regular feature today, Everything is Connected, named in honor of the late Barry Commoner's four laws of ecology.
  1. Everything is connected to everything else. 
  2. Everything must go somewhere. 
  3. Nature knows best. 
  4. There is no such thing as a free lunch.  


The Los Angeles Times reports today that the effects of severe drought in the Midwest this summer are causing restaurants to cut back on the size of their servings, increase prices, and reduce staff. Customers are complaining about smaller portions, lower quality cuts of meat, and fewer specials.

Smokin' Jonny's BBQ in Gardena, California, raised the price of corn on the cob from $1.50 to $3.00 and then dropped it from the menu entirely because the quality of the corn wasn't good enough. Ribs are only on the menu on weekends because that's when people are willing to splurge for what's become a luxury meal.

"Economists say even bigger hikes are ahead as the poor U.S. harvest ripples through the food chain," the Times reports.

Chase Edmondson, an actor interviewed by the Times, said he sometimes orders kids' meals to combat menu shock. "It's kind of ridiculous when you're getting a hamburger for $12," he said.




October 12, 2012

On Immovable Technologies



There are some Big Ideas in the philosophy of technology that I find very helpful in understanding what's going on in the world of machines today. One of those ideas is a concept known as "technological momentum."

Technological momentum is a phrase coined by the historian Thomas Parke Hughes to describe the tendency of successful technological systems to become entrenched over time, growing increasingly resistant to change. This resistance is a product of both physical and psychological commitments. We invest materially in factories and emotionally in careers. Equipment and infrastructure accumulate and intertwine; dependence and force of habit build.

Professor Hughes' label has its problems, for reasons I'll explain, but before I do let me note two recent examples of technological momentum in action. Both, as they say, are ripped from the headlines.

Carol Bartz
The first example involves comments made earlier this month at a Fortune magazine forum by Carol Bartz, fired last year as president and chief executive officer of Yahoo. According to the NewYork Times, at one point Bartz was asked if she had any advice for her successor in those roles, Marissa Mayer. Bartz replied that Mayer shouldn't kid herself about quick turnarounds at a company as large as Yahoo. When informed of proposed changes in policy, she recalled, staff members there typically responded with agreement to her face and defiance in private. Bartz came away from the experience amazed by "how stuck individuals can be, much less 14,000 people." 

“It’s very, very hard to affect culture," she said. "And you can get surprised thinking you’re farther down the path of change than you really are because, frankly, most of us like the way things are.”

The second example involves an even bigger tech brand, Microsoft. In August Vanity Fair magazine ran a lengthy dissection of the company’s creative decline under the stewardship of its Chief Executive Officer, Steven Ballmer. 

Steven Ballmer
The article portrays Ballmer presiding over a “lumbering” behemoth, "pumping out" tried and true products (Windows and Office) while failing to exploit opportunities (search, music, mobile) that have turned other companies (Google, Apple) into global icons. “Every little thing you want to write has to build off of Windows or other existing products,” a software engineer told reporter Kurt Eichenwald. “It can be very confusing, because a lot of the time the problems you’re trying to solve aren’t the ones that you have with your product, but because you have to go through the mental exercise of how this framework works. It just slows you down.”

That comment suggests why Professor Hughes’ "technological momentum" label isn't ideal. Momentum implies movement, but often as not the dynamics he’s describing lead to paralysis. Computer programmers refer to the acquired intractability of older software systems as problems of "legacy" or "lock-in," terms that may more accurately convey the obstinacy involved.

The fact that a software program can be an obstacle to change underscores a point touched on earlier: technological momentum is about more than stubborn geezers stuck in their ways. Technological systems become entrenched because they’re made out of real-world stuff. Companies can replace operating systems and assembly lines, but not without a lot of energy and expense, and inevitably the replacements have to incorporate some of what came before. An entire society’s commitment to a technology becomes almost impossible to reverse. America’s highway systems won’t be dismantled any time soon; the problem is keeping them repaired. 


Technological momentum tells us that technological systems tend to be self-perpetuating. There’s irony in that because the quality we typically associate with technology is progress, not stagnation. In fact both things are true: technological systems can be both disruptive and obstructionist, sometimes both at the same time. It’s also true, as any football fan knows, that momentum – forward momentum, that is – can be lost or regained. Steve Jobs did both at Apple, and Steve Ballmer is in the process, with the introduction of a new operating system, a new music service, a new phone system, and a new tablet computer, of trying to pull off the same trick at Microsoft. 

The greatest example of technological momentum is technology itself. Technology is astonishingly creative within its own realm, but it's incapable of recognizing any realm outside itself. To the degree that we fail to recognize that fact – which these days is almost completely – we surrender ourselves to the technological paradigm. Even sane people are beginning to think that the only way we'll be able to save the planet from environmental catastrophe is by the invention of some ingenious technique. Individual ambitions aim in the same direction; everyone’s out to make a dent in the universe on the scale of Gates or Zuckerberg or Jobs. These dreamers may consider themselves consummate innovators, but their thinking is still trapped in a box labeled “Technology.”









Image credits: Bartz, Tony Avelar/Bloomberg via Getty Images; Closed Mind illustration: Harry Campbell

©Doug Hill, 2012
 





October 3, 2012

RIP Barry Commoner


Barry Commoner, one of the founders of the environmental movement and a great advocate for restraint in the exploitation of technological power, died Sunday.

Commoner was often portrayed as a radical for articulating views that in a sane world would be seen as common sense. Take, for example, his four laws of ecology:
  1. Everything is connected to everything else.
  2. Everything must go somewhere.
  3. Nature knows best.
  4. There is no such thing as a free lunch.
Not that hard to understand, you'd think, yet Commoner's laws are to this day, around the world, widely, fatally ignored.

An interesting aside in that regard appeared in the excellent Commoner obituary that appeared in the New York Times Monday. President Richard M. Nixon, the Times noted, responded in his 1970 State of the Union address to the environmental movement that Commoner was so instrumental in starting.

“The great question of the ’70s," Nixon said, "is, Shall we surrender to our surroundings, or shall we make our peace with nature and begin to make reparations for the damage we have done to our air, to our land and to our water?” 

Later that year Nixon signed legislation establishing the Environmental Protection Agency.

Time magazine, February 2, 1970
Two things about that historical footnote stand out, in addition to its reminder of how long we've ignored the urgent call to make our peace with nature:

  1. Richard Nixon was a Republican.
  2. The Environmental Protection Agency is the federal watchdog agency Republicans today are most eager to eliminate.
In the "Last Word" video interview that accompanies the Times' obituary of Commoner, he speaks of a "red thread" that runs through "everything that's happened in this country in our lifetime." That thread is this:
The thoughtless way in which we decide what we're going to produce and how to produce it. Thoughtless in the sense that all that we're interested in is getting the thing produced without thinking about how it's done and what impact that has, not simply on getting the product, but on our lives, our health, the welfare of poor people, the environment as a whole.
There can be no greater testimony to the power of technological autonomy than our ongoing inability to heed the warnings of Barry Commoner and many others like him. For speaking out nonetheless, they're heroes.




October 1, 2012

Talking Technology! (Job search edition)


From a Wall Street Journal article, "Meet the New Boss: Big Data," on the growing use of computerized personality tests to screen job applicants:
For more and more companies, the hiring boss is an algorithm...Personality tests have a long history in hiring. What's new is the scale. Powerful computers and more sophisticated software have made it possible to evaluate more candidates, amass more data and peer more deeply into applicants' personal lives and interests.







Image credit: Brainstorms, Stanford University



September 29, 2012

Talking Technology! ("Ouch!" edition)



When O'Reilly Radar posted my essay on Steve Jobs' affinity for Romanticism earlier this week, a commenter posted a link to a 2001 video interview with Jobs. 

The commenter was pointing out that some of what Jobs says in the interview speaks directly to the issues addressed in my essay (see 7:16 forward), and he was right.

It's interesting to note, in addition, that some of Jobs' other comments take on a certain resonance in the context of Apple's recent troubles with the Maps application for the iPhone 5 and iOS 6.

The interviewer asks (at 4:15) how Jobs motivates the employees of Apple to "think different." What do you do, she wants to know, to make sure that attitude "permeates" the company? Jobs answers:

You permeate it by example, ultimately. In other words, when something's not quite good enough, do you stop and make it better, or do you just ship it? And everybody watches to see how the senior management makes those decisions. And what we've tried to do is stop and make it great before we ship it. When we have problems, stop and fix them.…You can say anything you want but everybody watches very carefully when you're in a difficult situation, what decisions you make, what values you have.







September 25, 2012

Steve Jobs, Romantic

Samuel Taylor Coleridge
Steve Jobs


"…the season
Wherein the spirits hold their wont to walk
the fruitful matrix of Ghosts…"
                                                  Samuel Taylor Coleridge 


Steve Jobs died a year ago October 5th, and we can expect his ghost to appear in any number of recollections and assessments as the anniversary approaches.

I'd like to talk here about a spirit that Jobs carried within himself. It's a spirit he relied on for inspiration, although he seemed at times to have lost track of its whisper. In any event what it says can tell us a lot about our relationship to machines.

I refer to the spirit of Romanticism. I spent much of this past summer reading about the Romantics – the original Romantics, that is, of the late eighteenth and early nineteenth centuries – and it's remarkable how closely their most cherished beliefs correspond to principles that Jobs considered crucial to his success at Apple.      

What Apple does that other companies don't, Jobs often said, is infuse the technologies it produces with human values. "It's in Apple's DNA that technology alone is not enough," he said during one of his famous product introductions. "We believe that it's technology married with the humanities that yields us the result that makes our heart sing."      

Jobs can be forgiven for never getting very specific about what he meant by marrying technology to the humanities. It's by definition a subject that's hard to pin down, though not especially hard to understand. Basically he was saying that Apple's products have soul, and that people are attracted to those products because they can feel that soul, both consciously and unconsciously. These are things the Romantics thought about a lot.

That the creative artist can bring life to inanimate objects was a central conviction of the Romantic poets. (I'm speaking of the thrust of the Romantic movement in general; individuals within the movement disagreed on specific issues.) For them the inanimate object in question was words, for Jobs it was technology, but the basic point – that a work of art, properly executed, carries within it an invisible, living essence – was the same. Devoid of this essence, said Samuel Taylor Coleridge, what's produced is as lifeless as the "cold jelly" of a corpse. 


Jobs onstage presenting Apple's iPad 2

Put in contemporary terms, soul from the Romantic perspective is an emergent quality, a product of an organic, harmonious relationship between constituent parts. Even when those individual elements are familiar in other contexts, as the elements of Apple's products were often said to be, combining them with due attention to essence can bring something new into the world. As Coleridge put it, the true artist "places things in a new light…What oft was thought but ne'er so well exprest…[He] not only displays what tho often seen in its unfolded mass had never been opened out, but he likewise adds something, namely, Lights & Relations."

Relations, in turn, create unity. Each part is completely faithful to the creation as a whole. To construct a work in accord with some "mean or average proportion" is to dilute its essence, said William Hazlitt, "for a thing is not more perfect by becoming something else, but by being more itself."

This supports Jobs' insistence that Apple maintain control over both its hardware and its software, a policy that insured they would work seamlessly together. Soul emerges on its own in nature, but not in art. The unity on which it depends is concealed, as one critic put it, beneath "a surface world of chaos and confusion." To reveal essence requires not only vision, but also focused attention and deliberate action. Coleridge coined a word to describe the unifying power of the creative imagination: "esemplastic," derived from the Greek for "to shape into one."   

Nor will essence emerge on the strength of reason alone. Indeed, Romanticism was explicitly and decidedly a revolt against reason, a rejection of the empirical presumption of the Enlightenment. Coleridge considered the "Mechanico-corpuscular philosophy" his lifelong enemy; its endless reductionism smothered, he believed, any trace of vitality. What remained wasn't art, he said, but "a lifeless Machine whirled about by the dust of its own Grinding" – a fair description of how Steve Jobs viewed the products of Apple's longtime rival, Microsoft.          

The Romantic contemplates nature
There's no question that Jobs was intimately familiar with and sympathetic to the Romantics' convictions, if only because they were shared by two of his most formative influences, Eastern religion and the 60s counterculture. This is not to say he was directly aware of that coalescence; I've seen no interview with Jobs in which the Romantics are mentioned. Nor is there evidence to suggest he recognized how freely the streams of the three philosophies intertwined. Ralph Waldo Emerson, for example, wrote poetry based on the Bhagavad Gita and paid tribute in person to Coleridge and Carlyle. Autobiography of a Yogi, a book Jobs claimed to have read annually since he was in college, quotes Emerson several times. Values regularly celebrated in Romantic texts – passion, spontaneity, authenticity – were counterculture touchstones as well.

Jobs' philosophy, then, overlapped with the Romantics', whether he knew it or not. Coleridge famously said that every person is either a born Platonist or a born Aristotelian – the Romantics were Platonists, Bill Gates would qualify as an Aristotelian – and that no one changes from one orientation to the other. It may be that Jobs was, as he and many others contended, an exception to that rule, able to play successfully on both sides of the technology/humanities divide.

There were signs that Jobs wasn't finding it easy to hold on to his Romanticism as his business career progressed. In Apple's early days he'd been a believer in the messianic promise of computers, convinced they were the greatest force in history for human liberation. In more recent interviews he dismissed suggestions that technology can solve the problems of the world, and he was stung by critics who said that some of Apple's products were more about consumerism than creativity. He also expressed disappointment in the narrowness of vision he saw in the students who came to hear him speak on college campuses. The only thing that seemed to impress them, he said, was how much money he'd made.

Jobs' weariness speaks to a point I'd mentioned at the beginning of this article: that the spirit of Romanticism can tell us a lot about our relationships to machines. To believe that technology can be our savior was a minority opinion in the counterculture. The predominant sentiments of the time were more in tune with the Romantics, who believed that salvation was to be found not in mechanical power, but by living as simply and as close to nature as possible.

Pastoral retreat on any substantial scale isn't likely at this point. Our technologies are with us to stay. Living more simply would seem to be an option, though. We might also consider the possibility of constructing those technologies more Romantically. That would entail recognizing, as Steve Jobs did, that the things we create really do have souls, and that they speak a language we can hear.                  








Books that were especially useful in my research for this reflection were Richard Holmes' two-volume biography of Samuel Taylor Coleridge, M.H. Abrams' The Mirror and the Lamp, David Newsome's Two Classes of Men: Platonism and English Romantic Thought, and Walter Isaacson's Steve Jobs.


Note: This essay was published earlier this morning by O'Reilly Radar. Thanks to Mac Slocum for opening the door. 

Image credits: iPad 2 presentation: Rob Pegoraro, Washington Post; "Wanderer Above the Sea of Fog," Casper David Friedrich, 1818.



©Doug Hill, 2012